How long will it take to get my order?

The period from the moment of making a payment until the moment of sending is 5-9 business days. Every bag is handmade with great attention to detail.

Delivery time to:

USA, Asia, Europe: approx. 7-15 business days (may take up to 30 business days)

Canada: approx. 12-21 business days (may take up to 30 business days)

Shipping to Australia is temporarily suspended. Sorry for the inconvenience. 

How can I track my order?

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 3 business day, please contact us spicybears@spicybears.store

What are the dimensions of the pockets?

Here are the dimensions of the bags: 14×18 inches (36×45 cm)
Pockets dimensions:
Front zipper pocket: 6,5×7,5 inches (17×19 cm)
Back zipper pocket: 5,5×4,5 inches (14×11 cm)
Back patch pocket: 5,5×4,5 inches (14×11 cm)

Can I put my SPICYBEARS bag in a washing machine

The bags are made of easy-care materials. Remove the hardware and place it into a washing machine (use a laundry bag). Use hand-wash mode. Avoid machine drying to keep the material looking its best.

Where can I check out reviews?

Visit our Instagram and explore our highlights and tagged posts.